From July 19th to 21st, 2018, Shenyang's anti-rust three-day "Middle-term Marketing Work Conference" was successfully held in Benxi Tanggou Scenic Area. The theme of the conference was: “quick response, improvement of quality, project leadership, focusing on the creation of customer value.” The conference focused on “Company's First Half Year Operation Report”, “First Half Work Summary and Second Half Deployment”, and arranged for the candle Night talk, Chinese language teaching, product training, case deduction, legal and regulatory training, oath and other important links. Mr. Liu Hongwen, Chairman of Shenyang Anti-rust, Ms. Liu Yanxia, General Manager, and the company's system leaders, technical systems, and sales staff of each branch attended the meeting.
At 8 o'clock on the evening of July 18th, Shenyang anti-rust held the theme of "There is a thank you for living". Everyone sat around the candlelight in groups, and they talked about the people they most want to thank. The sales staff of the company traveled all the year round and stayed away from the family. The event gave them the opportunity and atmosphere to talk to each other, and many employees burst into tears. Family, friends, leaders, companies, customers .........., employees from different angles expressed their feelings of being alive and thankful. Thanks not only for gratitude, but also for the driving force, it reminds us to serve our customers with gratitude and create value!
On July 19th, the Shenyang Anti-rust Mid-year Marketing Work Conference officially began. All the participants sang the song "Anti-rust people", and the meeting kicked off with the teaching of Chinese studies. The teacher of Guoxue trained the application of “traditional culture in life and work”. The teacher of Guoxue taught the essence of traditional culture and the application in customer service based on the thoughts of Confucius and Mencius and Laozi. This training will help to raise the mood of employees and provide better services to customers with the concept of “someone in the eye, something in mind”.
After the lectures, the conference also carried out the application of new product knowledge training and anti-rust management work in the project - case deduction, my golden idea - brainstorming and other aspects. New product knowledge training enables sales personnel to quickly grasp the basic knowledge of new products and apply them to customers' anti-rust solutions; case deduction, share the application of anti-rust management work method in the project, lead the project, strengthen customer management, Learning of product application; brainstorming and concentrating, we will gather all the golden ideas and improve the quality of customer service.The meeting needed to be relaxed. During the coffee break during the meeting, the company carefully prepared it to make the participants get a better break and energy.
On July 20, General Manager Liu Yanxia summarized the work of Shenyang in the first half of the year and made important arrangements for the work in the second half of the year. While affirming the results of the first half of the year, the general manager also raised the shortcomings and put forward the countermeasures for the second half of the year. At the same time, we will formulate sales indicators for the second half of the year, and call on everyone to focus on the creation of customer value, respond quickly, and provide "customers in the eyes, have things in mind" for customer service, and go all out to complete the indicators and improve service quality!
Chairman Liu Hongwen gave an inspiring speech, instructing us to avoid making "ignorance" mistakes when creating value for customers, earnestly lead the project, strive to improve service quality, always pay attention to market dynamics, and differentiate services. The chairman's motivation speech greatly encouraged the sales staff of the conference, and the employees will be confident to meet the work in the second half of the year.
The meeting also carried out project awards, legal and regulatory training, and oaths. During the project awards and commendation, the company commended the employees who made outstanding contributions to key customer service projects and service execution. Some of the awards were combined with the elements of creative humor to create a relaxed and pleasant atmosphere. The company's legal staff has carried out the popularization and training of laws and regulations for employees, aiming at better fulfilling the supporting work of orders, contracts and funds in the process of customer service, enriching legal knowledge and avoiding unnecessary troubles caused by contract disputes.
At the end of the meeting, entering the solemn and sacred oath, the Shenyang anti-rust management team swears on the company's performance, and all personnel take an oath to the company's loyalty. "In the face of sales, I am passionate, fighting high spirits, reaching customer satisfaction!........" In front of the anti-rust banner in Shenyang, the employees swear by the powerful readers.
In the second half of the year, Shenyang rust prevention will be deployed according to the work done at this meeting. All staff will respond quickly to the whole system, strive to improve the quality of customer service, continuously improve product quality and quality, lead the project, create differentiated services, and focus on customer value. Creation.
